What data do we collect?
Our Group collects the following data: – personal identification information (such as names, email address, phone number, etc.)
How do we collect your data?
You directly provide our Group with most of the data we collect. We collect data and process data when you: – register or subscribe online – voluntarily complete a customer survey or provide feedback on any of our message boards or via email – use or view this website via your browser’s cookies. Our Group may also receive your data indirectly from the following sources:
How will we use your data?
Our Group collects your data so that we can: – administer and manage our relationship or potential relationship with you – conduct our business, and to provide or facilitate the provisions of our services to our clients (where you are connected to the client) – send you updates, news items, articles or other material that we think may be of interest to you – send you invitations to events – monitor emails sent to us – manage email traffic – and generally manage the activities of our Group, including by monitoring and managing electronic communications. Other than the general consent given on this page, we do not normally rely on specific consent to the processing of your personal data. However, if we consider it necessary to obtain your consent in relation to a certain planned use of your personal data, we will contact you specifically to request this consent. In such circumstances, we will provide you with full details of the personal data that we would like and the reason we need to process it, so that you can carefully consider whether you wish to consent. Where you do consent and we rely on consent to process your personal information, you may withdraw that consent at any time by contacting our Data Privacy Team: email@example.com We may send to you from time to time, by electronic means or post, marketing communications if you have specifically requested that information from us; or you have specifically consented to receiving marketing communications from us, provided that you have not opted out of receiving marketing communications, which you may do at any time by contacting our Data Privacy Team: firstname.lastname@example.org We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, in accordance with applicable laws. What are your data protection rights? We would like to make sure that you are fully aware of all your data protection rights. Every user is entitled to the following: The right to access – You have the right to request our Group for copies of your personal data; we may charge you a small fee for this service The right to rectification – You have the right to request that we correct any information you believe is inaccurate; you also have the right to request our Group to complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our Group’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you would like to exercise any of these rights, please contact us at our email: Data Privacy Team – email@example.com
Except as may be required by law or regulatory requirements and as described below, we will not disclose personal information we hold about you to any third party other than to third parties who are providing services to us, which may include the following (not limitative): information system and technology service providers, software and software-as-a-service (SaaS) providers, event management providers, public relations and marketing service providers, professional service providers such as accountants, tax advisers and lawyers, and background, compliance, anti-money laundering and/or credit reference services.
Queries and complaints
You have the right to make a complaint at any time to the relevant regulator: EDPS, the EU’s independent data protection authority – https://edps.europa.eu/
We would, however, appreciate the chance to deal with your concerns before you approach the relevant regulator, so please contact our Group Data Protection Officer (DPO) and Data Privacy Team in the first instance: firstname.lastname@example.org